Listening to your interlocutor is a must for a good communication. We all feel better when we feel listened to. And we feel even better when we feel understood. This rule is applicable for any relationships, kid-parent, wife-husband, boss-employee, etc.
Listening implies more than simply hearing the other one’s words, it involves empathy and understanding of every message your partner conveys, including body language signs. The best listener is the one who does not interrupt, does not give advice, does not judge. He waits for you to end your story, he nods as a sign of understanding and gives advice only if asked.
If you want to be a good friend, listen without judging, show understanding and connection. Use sentences like “I understand.” “I see.” “I know how you feel.” “I have felt that way, too.” Also, do not judge with your body language or facial expressions.
It’s also important that you should know when it is the right moment to talk. As a rule: first listen, then do the talking. Note your listen-versus-talk ratio, as well. Always address your conversation partner with calm, interest and enthusiasm.
Try to remember what your interlocutor tells you. Next time you meet, he’ll appreciate noticing that you recall the things that matter to him.
The listener
